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consumer goods

How Philip Morris International Earned the 2025 Forrester EA Award

Philip Morris International

2025
Award Recognition
Won the Forrester Enterprise Architecture Award for EMEA for innovative practices.
30%
Time-to-Market Improvement
Reduced time-to-market for new initiatives significantly through enhanced agility.
95%
Stakeholder Satisfaction
Achieved high satisfaction rates among stakeholders due to better alignment and clarity.

// THE CHALLENGE

Philip Morris International faced a pressing need to innovate their enterprise architecture to effectively support their transformation towards a smoke-free future. They struggled with aligning their IT strategy with business goals, leading to inefficiencies in execution and slower decision-making processes.

// THE SOLUTION

To address these challenges, PMI adopted an outcome-driven enterprise architecture practice that emphasizes strategic alignment and flexibility. By integrating advanced analytics and outcome-oriented frameworks, they established a more responsive organizational structure that better supports business needs.

"In the age of AI, the planner's job isn't to crunch numbers — it's to make decisions that machines can't."
— Deloitte Insights